Legal
Privacy policy
Updated:
Protecting your data matters to us. This policy explains what personal data we collect throughdisconnect.ro, why we collect it, how long we keep it and what rights you have under Regulation (EU) 2016/679 (GDPR).
1. Data controller
The data controller is Disconnect. For any data-related question, email us at contact@disconnect.ro.
2. What data we collect
- Contact form: name, email, phone and company (optional), the services you are interested in and your message.
- Email, phone or WhatsApp: whatever you choose to send us directly.
- Technical data: IP address and browser information, logged temporarily by our hosting provider for security and operation.
- Analytics and marketing data: only if you accept cookies, information about how you use the site (pages visited, visit length, device).
3. Why we use it and on what basis
| Purpose | Legal basis |
|---|---|
| Replying to your message and sending you a quote | Steps prior to entering a contract (Art. 6(1)(b)) |
| Website security and spam prevention | Legitimate interest (Art. 6(1)(f)) |
| Usage statistics and campaign measurement | Consent (Art. 6(1)(a)) |
| Legal obligations (e.g. accounting, if you become a client) | Legal obligation (Art. 6(1)(c)) |
4. How long we keep data
Messages received through the form or by email are kept for at most 24 months after our last exchange, unless you become a client. If we sign a contract, data is kept for its duration and then as long as the law requires. Technical server data is deleted automatically after a short period. Analytics data is kept for at most 14 months.
5. Who we share data with
We never sell your data. We only share it with providers that help us operate:
- Vercel Inc. — website hosting;
- Resend — delivering contact form messages;
- Google Ireland Ltd. — Google Analytics, only with your consent;
Some providers may process data outside the European Economic Area. In those cases transfers rely on European Commission adequacy decisions (e.g. the EU-US Data Privacy Framework) or standard contractual clauses.
6. Cookies and local storage
- Strictly necessary: we store your theme preference (light/dark) and your cookie choice in your browser. These do not identify you and do not require consent.
- Analytics and marketing: loaded only after you click “Accept” in the cookie banner. You can change your choice at any time via the “Cookie settings” link in the footer.
7. Your rights
You have the right to:
- find out what data we hold about you and receive a copy (access);
- have inaccurate data corrected (rectification);
- have your data deleted (right to be forgotten);
- restrict or object to processing;
- receive your data in a portable format (portability);
- withdraw your consent at any time, without affecting earlier processing.
To exercise any of these, email us at contact@disconnect.ro. We reply within one month. You can also lodge a complaint with the Romanian data protection authority (ANSPDCP) or the authority in your country.
8. Security
The website uses encrypted connections (HTTPS) only. Access to data is limited to the people who need it to reply to you.
9. Changes
We may update this policy when the way we process data changes. The date of the last update is shown above.